Housing & home support

Making Space: help with hoarding

Practical, non-judgemental help with hoarding is available if your home has become overwhelmed by stuff. You set the pace, we collaborate to find solutions, and help you take back control of your home. To help you in your journey, you can also join a peer support group.

Belongings and boxes filling a living room
Two people looking through photographs and keepsakes together
Help at home

Support at your pace

Work with someone who understands how difficult it can be to sort through belongings. Nothing is removed without your agreement, and you have time to make your own decisions about your home.

Free support at home is available for many people, including homeowners, private tenants, Bristol City Council tenants and Brighter Places tenants through our current partnership. If free support isn’t available where you live, we also offer a paid-for service. Contact us to check what is available to you.

A woman taking part in a group conversation
Peer support

Making Space Support Group

Join us for a group created for people who are ready to live a less cluttered life, facilitated by those with a passion to help people Make Space in their Homes, Minds & Lives.

The group is for people who would like to learn tips on how to de-clutter and stop over-acquiring, alongside people who know what it’s like. We offer two support groups to make sure people can access the group that is most appropriate for them:

Open Support Group – 10.00–11.45am: Open to people of all tenures.

Brighter Places Support Group – 12.15–2.00pm: A dedicated group for Brighter Places tenants.

Both groups run on the second and fourth Thursday of each month.

Both groups offer a friendly, supportive space to share experiences, learn practical tips for de-cluttering and reducing over-acquiring, and connect with others who understand what it’s like.

Ask about the support group
People sitting together in conversation
Your first visit

What to expect

This group allows people to come together to share feelings and coping strategies from their experiences and struggles of living in a cluttered home. During the sessions we check in with individual progress, challenges, successes and goals. Research shows that support and an exchange of ideas from peers has enabled people to move forward in a positive and sustaining way.

The group is free to attend and offers a non-judgemental and confidential environment for people ready to Make Space in their Homes, Minds & Lives.

Referrals

Contact Making Space

Do you know someone who hoards?

If you want to help someone who has problems with hoarding, you can refer them to our free Making Space service which provides practical and emotional support. You can also make a direct referral for yourself.

You can refer yourself, or someone else with their consent. Email making.space@wecr.org.uk or call 0300 323 0700 to talk it through.

There is currently a significant waiting list for support at home because of funding restrictions. Please contact us to check availability.

Use the online referral form below. If you prefer, you can download the Word form, fill it in and email it to making.space@wecr.org.uk.

More information

Alternative support agencies include:

Online referral

Making Space referral

You can refer yourself or someone else with their agreement. Please provide relevant information only. There is currently a significant waiting list for support at home; contact us to check availability. Making Space is a free, time-limited service for homeowners and private tenants living in Bristol, and for Bristol City Council tenants. We work at the client’s pace with a set number of sessions agreed case by case. Referrers are asked to work in partnership with us. We do not sell items, or provide clearance, cleaning or gardening services. We cannot work in homes with drug paraphernalia or an active infestation. If conditions are extremely poor, contact Environmental Health. Our free Bristol support group is open to all tenures.

Fields marked with an asterisk (*) are required. You can also call 0300 323 0700.

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