Access and adaptations
Bathroom adaptations, ramps and smaller changes can help when a tenant’s mobility or needs change.
Explore adaptations
For professionals
Working with social housing
We support housing providers with practical help for tenants, including repairs, adaptations and Making Space. Our work starts with the person and what they need at home.
Making Space
Patient support with hoarding
The support social landlords ask us for most often is help with hoarding. Through Making Space, tenants get confidential, non-judgemental support and practical help, and they move at their own pace.
Nothing is removed without the tenant’s agreement. Change may take weeks or much longer, and our team works with the person as they decide what happens to their belongings.
Explore Making SpaceSupport for tenants
Practical support for changing needs
Repairs and warmth
Discuss handyperson jobs, outdoor work and energy improvements alongside the support your own maintenance team provides.
View practical servicesReturning from hospital
If the home needs work before or after discharge, speak to us about the situation and timing.
Discharge supportReferrals
Start with the tenant’s situation
Share the concerns
When you tell us about the person’s needs and concerns such as blocked escape routes, difficulties using rooms or changes in mobility, we can discuss a suitable referral route.
Agree the support
We’ll discuss tenant contact, the scope of work, funding and responsibilities with you. Making Space referrals need the person’s consent.
Plan delivery and updates
Contact us about a single case or a wider service requirement. Arrangements for delivery, reporting and handover are agreed for the work commissioned.
Get in touch
Support for your tenants
Get in touch to discuss your area, residents’ needs and referral arrangements.