For professionals

Working with local authorities

We help councils deliver repairs, adaptations and home support so residents can live independently. Speak to us about the homes and people your service supports.

An accessible shower with a seat and grab rails
An access ramp with handrails outside a home
Independent living

Home adaptations

Your home needs to keep working. As your needs change, you may consider stairlifts, level-access showers, accessible bathrooms or kitchens. You can bring the bigger structural work and the smaller, targeted changes into one plan.

Discuss an adaptation
Adaptations & improvements

Changes throughout the home

Getting around

Adaptations can address access between rooms, floors and the entrance to a home.

  • Stairlifts and through-floor lifts
  • Widened doorways and accessible entrances
  • Ramps and handrails

Bathrooms

From targeted changes to a full bathroom adaptation, we can discuss what the person needs.

  • Wet rooms and level-access or walk-in showers
  • Grab rails and raised toilets
  • Non-slip flooring

Kitchens

Consider how someone prepares food, reaches storage and uses appliances.

  • Lowered worktops
  • Pull-out shelving and lever taps
  • Accessible appliances
Commissioning services

Discuss your commissioning requirements

Disabled Facilities Grants (DFGs)

For information about Disabled Facilities Grants (DFGs), including eligibility and how to apply, please contact your local council. We may be appointed by your local authority to carry out approved works following a referral.

Warm homes and discharge

Talk to us about home improvement needs linked to warmth or a return from hospital, including time-critical cases.

Hospital discharge support

Wider support for residents

Handyperson repairs, outdoor work and Making Space can address practical difficulties beyond an individual adaptation.

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Our partnership

Agree how we’ll work together

Referral and scope

Share the resident’s needs, your service area and any assessment or specification. We can then discuss the work, funding route and responsibilities.

Delivery and handover

We’ll agree arrangements for installation, sign-off, handover and updates with you. Contract terms, reporting and response times are confirmed for the service being discussed.

Get in touch

Talk to us about your service

We’ll help you find the right person to discuss a partnership or referral.

0300 323 0700

08:00–16:30, Monday–Friday