Whether it’s fixing a leaking tap, cleaning out the guttering or changing a light switch it can be hard to find a handyperson you can trust to do the work. And if the work is for an elderly close relative and you don’t live in the area it can be even harder. Fortunately there are a few steps you can take to minimise the risk and keep stress levels to a minimum.
1. Get more than one quote
But remember cheapest is not always best. Three quotes will give you an idea of the market price and is a good way to ensure you are not being overcharged. At the same time be wary of any quote that is suspiciously low as you don’t want someone who is going to cut corners or use cheap materials. Which takes us to our next point…
2. Do your research
Ask friends or relatives for recommendations. You can also check what people are saying online. Most organisations will have been reviewed by previous customers on Google or Facebook.
3. Look for independent approval
Choosing an organisation that has been assessed and approved by an external body such as the Buy with Confidence scheme from Trading Standards Approved or Which magazine can give you some reassurance as to the good standing of the organisation. Some organisations such as ourselves have long-standing relationships with local councils which can also be a mark of trustworthiness.
4. Don’t be intimidated and do ask questions
If the handyperson or customer service representative is using language you don’t understand then tell them and ask can they give it to you in layman terms. An organisation that cares about its customers will understand this and adjust their lingo accordingly.
5. Go with your gut instinct
If someone makes you uncomfortable either over the phone or face to face, then it’s unlikely you’ll be able to relax when they doing work are in your home. And it is your home. It’s important that you feel at ease in your own residence.
6. Don’t pay until the job is done
This is an important one and one you should absolutely stick to. Never pay a handyperson in full up front unless you know they are trustworthy from experience. However, there may be times when a deposit or an advanced payment for materials is appropriate.
How we can help
We Care have been in the home maintenance business for over 30 years and we’re pleased to say that our handyperson service is Trading Standards Approved and our handymen can handle a multitude of different jobs. We are an approved supplier to Bristol, Bath & NE Somerset and Gloucestershire councils, so you can be sure that our work is of a very high standard.